Terms & Conditions

Acknowledgment of Risk

Participation in ice skating classes involves inherent risks, including but not limited to slips, falls, collisions, and other physical impacts. These risks may result in physical or emotional injury, paralysis, or damage to personal property. By enrolling in the program, participants and/or guardians fully accept these risks, whether known or unknown.

Medical Authorization

In the event of a medical emergency, SkatingHour staff or instructors are authorized to seek necessary medical treatment. Any expenses arising from such incidents are the sole responsibility of the participant or their legal guardian.

Release of Liability

SkatingHour Corp., along with its owners, employees, instructors, and agents, is not responsible for any injuries, damages, or losses incurred during participation in ice skating activities, including those resulting from negligence.

Photographic and Media Release

Photos or videos may be captured during classes and used by SkatingHour for promotional purposes across platforms such as social media, websites, and print materials. No compensation will be provided for this use.

Safety & Participation Policy

In accordance with recognized standards for recreational sport safety and participant welfare:

1. Mandatory Safety Equipment
   All participants are required to wear appropriate safety gear to reduce the risk of injury. This includes:

   • A properly fitted helmet (CSA-approved or hockey helmet recommended).

   • Wrist guards, elbow pads, and knee pads (strongly recommended for all skaters).
     Participants who do not arrive with the required safety equipment will not be permitted to participate. No refunds or credits will be provided.

2. Responsibility of Parents/Guardians

   • Parents/guardians are responsible for ensuring their child wears all required safety equipment before entering the session area.

   • Instructors and staff are not responsible for individually checking each participant’s gear for proper fit or use.

3. Participant Liability

   • Removing helmets or other safety equipment during the session is done at the participant’s own risk.

   • SkatingHour Corp. will not be liable for injuries, incidents, or consequences resulting from the removal or misuse of required safety equipment.

4. Skate Preparation

   • All skates must be properly secured and adjusted prior to entering the ice.

   • Improperly fitted or unsafe skates may result in the participant being asked to step out until the issue is corrected.

5. Punctuality Requirement

   • Timely arrival is essential for participant safety and program flow.

   • Participants arriving more than 20 minutes late will not be allowed to join the session.

   • No refunds or credits will be issued for missed sessions due to late arrival.

6. Compliance with Staff Instructions

   • Participants must follow instructions from coaches and staff at all times.

   • Instructors may remove any participant from the session and/or suspend future participation without refund if the participant:

     • Fails to comply with safety rules

     • Engages in unsafe or disruptive behavior

     • Poses a risk to themselves or others

Payment Policy

• Full payment for all registered classes must be made prior to the program start date.

• Participants who have not completed payment in full will not be permitted to join the class.

Cancellation, Make-Up & Refund Policy

Important: There are no refunds or make-up classes. Please check your schedule carefully before booking.

• Pre-Booking Vacation Notice: If you are planning to go on vacation, notify us before booking your classes so we can block out those dates.

• Coach/Organizer-Initiated Cancellations:

  • Classes canceled by the organizer due to unforeseen issues will be rescheduled.

  • If rescheduling is not possible, a credit toward another program will be issued.

• Weather or Facility-Related Cancellations:

  • Classes canceled due to weather or venue issues will be rescheduled or credited at no extra charge.

  • Refunds are not available unless rescheduling is impossible.

Important Notice

By enrolling and participating in our ice skating programs, you acknowledge that you have read, understood, and agreed to abide by all the terms and conditions stated above, including the safety guidelines, payment policy, and cancellation procedures.